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From the nationally accredited Business Services Training Package.
The business services industry provides the core business skills and knowledge required for high performing workplaces, competitive advantage, and business success.
Wise Guy Training offers a wide range of nationally accredited training programs specifically created for business people who want to gain advanced skills and expertise without any constraints.
Aimed at developing and improving individual performances, training can be undertaken in any industry and in a large array of small, medium, to large enterprises including multinationals and franchises.
Our commitment is to stay in touch and communicate directly with our clients through our experience and knowledge sharing processes. That is why we help employers learn the necessary skills to be successful in business. Using fresh ideas with time tested formulas, we will provide alternative solutions to your workplace focusing on key areas such as business, sales, management, communication, and coaching.
Wise Guy Training provides business training solutions throughout Australia and is proud to be associated with leading business organisations.
Business services training supported in many cases by government incentives are a great way for employers to meet their industry demands and regulatory requirements in a wise and cost effective way.
Participants will gain qualifications and recognition for their individual achievements and employers will benefit from increased productivity and credibility.
Wise Guy Training is accredited to deliver the following nationally recognised Business qualifications:
Certificate III in Business Administration (BSB30407)
This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts. The course covers the fundamentals of IT Use, Financial Administration, General Administration, Interpersonal Communication, Document Writing, and Diversity.
Certificate III in Customer Contact (BSB30207)
This qualification reflects the role of skilled operators who apply a broad range of competencies in a varied work context. The course covers the fundamentals of Sales, Customer Service, Contact Centre Operations, Occupational Health and Safety, and Workplace Effectiveness.
Certificate IV in Frontline Management (BSB40807)
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. The course covers the fundamentals of Management, Innovation, Risk Management, Workplace Effectiveness, and Interpersonal Communication.
Wise Guy Training’s reputation in education and the quality of our facilitators are second to none. We are a proud provider of nationally recognised business qualifications, and have wise, flexible and efficient solutions for all your training needs.